Refund Policy
Effective: 2025 | Contact: hello@sanatanchamps.com
Summary: Registration Fee (₹999) is non-refundable. Production Fee (₹2,499) is non-refundable once slot is confirmed, but refundable if show is cancelled by Producer.
1. Registration Fee — ₹999
The Registration Fee of ₹999 is strictly non-refundable under all circumstances, including:
- The contestant is not selected for auditions
- The parent/guardian withdraws the application after submission
- The contestant is disqualified for any reason
- Any other personal or external reason
By paying the Registration Fee, you acknowledge and accept this non-refundable policy.
2. Production Fee — ₹2,499
The Production Fee of ₹2,499 is charged only to contestants selected for live auditions.
- Once the audition slot is confirmed and the Production Fee is paid, it is non-refundable except in the case of show cancellation by the Producer.
- If a selected contestant voluntarily withdraws after paying the Production Fee, no refund is applicable.
- If the selected contestant is disqualified due to their own conduct, no refund is applicable.
3. Show Cancellation by Producer
In the event that Sanatan Champs Season 1 is cancelled entirely by the Producer (Brandspro TV) — not due to contestant conduct, force majeure, or other external causes beyond the Producer's control — the following refund policy applies:
- Full refund of Registration Fee (₹999) for all registered participants
- Full refund of Production Fee (₹2,499) for all participants who have paid it
- Refunds will be processed within 30 working days of the cancellation announcement
- Refunds will be processed to the original payment method only
4. Sponsor Fee Refunds
- 50% of the agreed sponsorship amount is non-refundable once production has commenced.
- Remaining amounts are subject to the terms of the individual sponsorship agreement.
- In case of show cancellation by the Producer, full sponsorship amounts paid will be refunded within 30 working days.
5. Refund Process
- To raise a refund query, email hello@sanatanchamps.com with your registration details and payment proof.
- Refund queries will receive a response within 5 working days.
- Approved refunds will be processed to the original payment method (UPI, card, or net banking) only.
- Brandspro TV is not responsible for delays caused by banking or payment gateway processing times.
6. Non-Refundable Circumstances
No refund is available under the following circumstances: change of mind, personal reasons, inability to participate due to health or travel, technical issues on the participant's end, or any reason not constituting a formal show cancellation by the Producer.